At Accessories Nest, customer satisfaction is our priority. We aim to provide high-quality tech accessories at the best prices. However, if you are not fully satisfied with your purchase, we offer a 7-day return and refund policy, subject to the following terms and conditions.

1. Eligibility for Returns

To qualify for a return, the following conditions must be met:

Accepted Returns:

• The item must be unused, undamaged, and returned in its original packaging, including all accessories, manuals, and warranty cards.
• The return request must be initiated within 7 days of receiving the product.
• A valid proof of purchase (order number, invoice) is required.

Non-Returnable Items:

• Products damaged due to misuse, negligence, or improper handling.
• Items without original packaging, missing accessories, or warranty cards.
• Personal care and hygiene-related products such as earbuds, hand-free, and headphones (for health and safety reasons).
• Items marked as Final Sale or purchased during promotional events.

2. Refund Process

• Once the returned item is received and inspected, we will process the refund within 3-5 business days.
• Refunds will be issued through the original payment method or as store credit, based on customer preference.
• Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective product sent).

3. Exchange Policy

• If you receive a defective, damaged, or incorrect item, you may request an exchange within 7 days.
• We will cover the cost of return shipping and send a replacement at no additional charge if the issue is due to our mistake.

4. Return Shipping

• Customers are responsible for return shipping costs, except in cases of incorrect or defective items.
• We recommend using a trackable shipping service to ensure safe delivery. Accessories Nest is not liable for lost return shipments.

5. Order Cancellation

• Orders can be canceled within 24 hours of placement if they have not been shipped.
• Once an order has been shipped, it cannot be canceled, and the standard return policy will apply.

6. Warranty & Support

• Certain products may come with a manufacturer’s warranty. Customers are encouraged to check warranty details before purchasing.
• For any warranty-related claims, please reach out to our support team.

7. Contact Us

If you have any questions or need assistance with your return, refund, or exchange, please contact us:

📧 Email: support@accessoriesnest.com